FAQ

Frequently Asked Questions – Thread Nest

1. How long does shipping take?

We aim to process and ship your order within 2–3 business days. Delivery usually takes 5–7 business days within the US, and 7–14 business days for international orders.

2. Do you offer returns or exchanges?

Yes! If you’re not fully satisfied with your purchase, you can return or exchange it within 14 days of receiving your order. Items must be unworn, unwashed, and with original tags. Please contact us at support@threadnest.com before returning your item.

3. What materials do you use in your clothing?

At Thread Nest, we focus on quality and comfort. Our collections are made with a mix of cotton, linen, and eco-friendly fabrics, designed to last and feel great on your skin.

4. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email so you can follow your package until it arrives at your doorstep.

5. Do you ship internationally?

Yes, we ship worldwide! Shipping fees and delivery times may vary depending on your location.

6. Who do I contact if I have more questions?

You can reach us anytime at support@threadnest.com or through our Contact Us page. Our customer care team will be happy to assist you.