Privacy Policy

At Thread Nest, your privacy and security are our top priority. This policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

📌 Information We Collect

When you shop with us, we may collect:

  • Personal details (name, email address, phone number, shipping/billing address).

  • Payment details (processed securely via Shopify – we never store your credit card information).

  • Order history and preferences.

  • Device and browsing information (such as IP address, browser type, and how you interact with our store).

📌 How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your order, returns, or customer support.

  • Send promotional emails (only if you’ve opted in).

  • Improve our website, products, and services.

📌 Sharing Your Information

We do not sell or rent your personal information. We may share data only with trusted third parties, such as:

  • Shopify (our e-commerce platform).

  • Payment processors (to securely complete your purchase).

  • Shipping carriers (to deliver your order).

📌 Cookies & Tracking

We use cookies to improve your browsing experience and provide personalized recommendations. You can disable cookies in your browser settings, but some features of the site may not work properly.

📌 Your Rights

You have the right to:

  • Access, update, or delete your personal data.

  • Opt out of marketing emails anytime by clicking "unsubscribe."

  • Contact us if you have any concerns about your information.

📌 Data Security

We use encryption and secure payment gateways to protect your data. While no online system is 100% secure, we take every precaution to safeguard your personal information.

📩 Contact Us

If you have questions about our Privacy Policy, please reach out:
Email: support@threadnest.com