Return & Exchange Policy

✅ Returns

  • You may return items within 14 days of receiving your order.

  • Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

  • Sale or clearance items are final sale and cannot be returned.

🔁 Exchanges

  • Exchanges are available for a different size or color of the same product.

  • If the requested size/color is out of stock, we will issue a store credit or refund.

🚚 Shipping for Returns

  • Customers are responsible for return shipping costs (unless the item arrived damaged or incorrect).

  • We recommend using a trackable shipping service for your return to ensure safe delivery.

💳 Refunds

  • Once your return is received and inspected, we’ll send you an email confirmation.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

📩 How to Start a Return/Exchange

  1. Contact us at support@threadnest.com with your order number and reason for return.

  2. Our customer care team will provide you with instructions and the return address.