Return & Exchange Policy
✅ Returns
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You may return items within 14 days of receiving your order.
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Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
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Sale or clearance items are final sale and cannot be returned.
🔁 Exchanges
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Exchanges are available for a different size or color of the same product.
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If the requested size/color is out of stock, we will issue a store credit or refund.
🚚 Shipping for Returns
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Customers are responsible for return shipping costs (unless the item arrived damaged or incorrect).
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We recommend using a trackable shipping service for your return to ensure safe delivery.
💳 Refunds
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Once your return is received and inspected, we’ll send you an email confirmation.
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Approved refunds will be processed within 5–7 business days to your original payment method.
📩 How to Start a Return/Exchange
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Contact us at support@threadnest.com with your order number and reason for return.
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Our customer care team will provide you with instructions and the return address.